Innovative Survey Approaches
Specialist Surveys & Censuses
Call Centre Operations
INNOVATIVE SURVEY APPROACHES WITH QUALITY ASSURANCE
Our approach to survey research provides accurate data for you make the best decisions for your business
Survey Design
We put together the best multidisciplinary teams. We meet with our clients to understand their needs.Our project plans clearly describe how we implement the survey.
Questionnaire Design
Questionnaire design is a science. Team members are subject specialists. Specialists design the questionnaire to achieve the study objectives.
Sample Design
We are specialists in developing sample frames across Africa. Our sampling statistician designs & draws the sample to meet the objectives of the study. All survey datasets are scientifically weight ed.
Map Production
Overview maps are used to do fieldwork planning. Area maps show the location of homesteads where the interviews are to be conducted.
Data Collection
Rapid programming of questionnaires. Real-time data capture to a secure central database. Easy data downloads and visualization tools. Tested across Africa.
Fieldwork Tracking
Accurate real-time tracking of fieldwork teams. Detailed reports on fieldwork activities. Geo-fencing & geo-points ensure sampled areas & homesteads are reached.
Quality Control
Real-time monitoring of data collection ensure highest quality. Validation ensures data with scientific integrity.
Analysis & Reporting
Data is analysed using various statistical methods. All survey data is analysed and reported on. Descriptive reports ensure effective decisions can be made.
Our specialist survey and census methods enable comprehensive data to be collected
Censuses
Data collection on households & individuals in local communities
Facility Audits
Audits of government services (eg health facilities & schools) for monitoring & evaluation
Retail Censuses
Retail censuses have been done in South Africa and the capitals of many Sub-Saharan countries.
Qualitative Research
Focus groups, in-depth interviews & key informant interviews have been done in many African countries
Our modern call centre allows us to rapidy conduct quality telephonic interviews
Telephonic Interviews
Real-time engaging with survey participants
Our call centre assists in setting up of interviews for face-to-face or telephonic interviews. Recent surveys done using our call centre includes Enterprise Survey for the World Bank in South Africa, Stakeholder Satisfaction Survey for the Government Employees Pension Fund (GEPF) and Business Innovation Survey for the Human Sciences Research Council (HSRC).
Measuring emotions, behaviour, and persona’s in the workplace and among customers
Customer & Stakeholder Surveys
Mapping Emotions, Persona & Behavior to Enhance Organizational & Customer Relations
Using a groundbreaking framework from Qi System, GeoScope taps into the intricate tapestry of human emotions, personas and behaviour and mapping them into core, positive, and negative categories. Heat maps provide insights into socio-economic disparities, leadership dynamics, customer satisfaction analysis and brand perception predictions. The Qi System is a vital tool to decode and harness the drivers in understanding of personnel, organizations, customers and markets.